FIRST MEETING - SITE VISIT

  • Collect customer pictures and ideas for project and appliance requirements

  • Scope and takemeasurements of the space

  • Take photos of the space

  • Provide ballparkpricing and explain payment VHC terms and design retainer fee

  • Client to provide enough information to enable VHC to prepare layouts, concepts,  etc..

  • Explain VHC role in project and/or coordination with contractors and designers

                Follow-up correspondence
               
- Provide client with preliminary floor plan with a refined estimate   
                - If refined estimate is agreeable, a 2nd meeting will be scheduled. A design retainer is required at 2nd meeting

 

SECOND MEETING - SHOWROOM VISIT

  • Review initial design and preliminary estimate

  • Take a tour ofour facility and introduce the project manager and other key people whowill be working on your project

  • Customerselections begin: cabinet styles, finishes, moulding styles andaccessories. If designer is involved,  they should accompany client to meeting

  • Village toprepare initial drawings (only if client has committed with retainer) 

  • Schedule thirdmeeting

              Follow-up correspondence
              - Finish samples will be generated
              - Design revisions will be updated

 

THIRD MEETING – FINALIZE DESIGN

  • Review revised design and finalize any other changes

  • Present finishsamples

  • Collect andconfirm appliance specs

  • Finalize cabinet style, finishes, moulding styles and accessories

  • Gather any openinformation needed for preparation of final contract and design

               Follow-up correspondence
                - Final contract and design will be sent for review
                - Final field dimensions are taken and
confirmed

 

FOURTH MEETING – SIGN OFF

  • Sign off on finalcontract & layout design

  • Sign off onfinal selections: cabinet style, finishes, moulding style and accessories

  • Collect full deposit (50% minus retainer)

  • Schedule an approximate completion date. ( will be based upon current lead time and contractor schedule )