5 YEAR LIMITED WARRANTY
Village Handcrafted Cabinetry warrants to the original purchaser, for residential applications, to be free from defects in material and workmanship under normal home use for a period of five years from date of purchase and one year on the finish. This warranty is not transferable from the original purchaser, or the original site of installation. This warranty does not apply to commercial applications. Cabinetry purchased for commercial applications shall have a one-year warranty. This warranty is expressly limited to repair or replacement of the defective product at our option, at no charge to the consumer. Slight fluctuations in color and grain are not considered defects by the cabinet manufacturing industry. Wood and finish characteristics in the Non-Warranty ADDENDUM are a part of this warranty agreement. Since these exclusions are specific to your wood and finish selections, review addendum details. This limited warranty does not extend to defects caused by improper handling, storage, installation, assembly or DIS-ASSEMBLY, intentional damage, product modifications, nor to products installed in homes which do not maintain year round environment controls or stored or installed in a self-contained environment with a constant humidity level of 45% to 60%. To make a claim under this limited warranty, the consumer must call or write Village Handcrafted Cabinetry after the discovery of the defect. Village Handcrafted Cabinetry will not pay any expense incurred by the consumer in removing, transporting, or reinstalling the product. All express warranties and any implied warranty of merchantability or fitness for a particular purpose shall terminate upon the expiration of this limited warranty. Village Handcrafted Cabinetry assumes no liability for incidental or consequential damages. Village Handcrafted Cabinetry reserves the right to change design, specifications, materials and price as conditions require and improvements are developed. Village Handcrafted Cabinetry has no obligation to incorporate such changes into products previously manufactured. Warranty is not in effect until full payment has been received.
COLOR MATCH- WOOD & FINISH CHARACTERISTICS
Natural woods may vary in texture, color, wood grain, and exhibit subtle changes as they age. For example, wood joints may eventually have visible cracking around the joint area and the cabinet colors may darken or lighten over time. Sunlight, smoke, moisture, household cleaners and other environmental conditions may cause materials to vary from their original color and/or to warp, split or crack. These variations are the nature of the material in relation to its environmental exposure. This also makes it very difficult to match the original color. All efforts will be made for a reasonable color match, but an exact match is neither implied nor guaranteed.
Seasonable changes in temperature and humidity naturally cause wood to expand and contract. This could cause joint separation. Village Handcrafted Cabinetry warrants against excessive joint separation after the cabinetry has been stored or installed for one year allowing for a seasonal temperature and humidity cycle. The cabinetry must be stored or installed in a climate-controlled environment with a constant humidity level of 45% to 60%. Frame joints and door miter joints of 1/32 or less are not considered as excessive joint separation, but normal expansion and contraction to seasonal changes. This is most noticeable on cabinetry finished in a painted color. VHC offers a rustic knotty grade wood. Knots will vary in size and character. Any large open knots will be filled with epoxy. We cannot guarantee the sizes of the knots.
No guarantee is included on Village Handcrafted Cabinetry that are manufactured unfinished, either on the doors against warpage or the finish applied by others.
DRAWER SLIDES AND HINGES
All hinges and drawer slides are covered with a limited lifetime warranty. If the hinge or drawer slide fail to operate satisfactory under normal use, they may be returned for a no-charge replacement. This does not include removal or installation of replacement parts. Hourly rate charges will apply.
Village Handcrafted Cabinetry will replace defective accessories for the term of one year with the original style if it is available.
Only hardware purchased through Village Handcrafted Cabinetry will be warranted for one year. Loose hardware does not denote a defect. Any hardware purchased by the homeowner is not warranted.